Where to Begin

What to do first

When someone you love dies, if you are on your own, one of your first phone calls should be to a family member or a close friend who can be of immediate support. They may be able to make the calls to other family members which will take some of the immediate pressure off you.

Then simply call us 094257707 and we will guide you through the next steps.

We will ask the name of your loved one's doctor, as they will need to verify the 'cause of death'. And from this point on, we take our instructions from you. We will only do as much, or as little as you need.

With your permission, we will transfer your loved one into our care, and make a time to meet with you and discuss your thoughts around funeral arrangements.

Often when someone dies, there is shock, even if the death is 'expected'... So don't be in too much of a hurry to make decisions straight away. Once the initial phone calls have been made, you can take time to decide what you want to do next.

There really is no rush... and we will be here to guide you every step of your way.

When someone dies while in care

When someone dies in the hospital, hospice or nursing home medical staff will contact the doctor to issue a cause of death certificate. The nursing staff will notify the next of kin and will usually prepare the deceased so you will be able to spend time with them before we transfer them into our care.

When someone dies unexpectedly

If someone dies unexpectedly - without any warning of prior illness, call the police, and they will determine if the death needs to be referred to the coroner.

A death by accident, whether it involves motor vehicles or not, will involve the police. Once they have completed their scene examination they may conclude theat the Coroner needs to be involved.

You can let the police know who your preferred funeral director is, and they will contact us with the details. If the coroner is involved they will carry out further investigative work to determine the cause of death.

Once completed, we will then arrange to transfer your loved one into our care, and meet with you to arrange the funeral.

Give us a call, and make a time to have a chat with us

What people are saying

  • “We just wanted a small, informal gathering close to Warkworth to say farewell to our elderly uncle. Jason Morrison Funerals provided the perfect place and the perfect atmosphere for us to do this. They are right in Warkworth and Jason and Nicola handled everything for us so that the whole process was very easy and smooth and very painless. The service was exactly what we wanted and I think our uncle would have been very happy with the farewell we gave him. Thank you Jason & team.”

  • “My poppa’s funeral was perfect, the attention and time taken by staff to really get to know the family and cater to their every need was all we could have asked for and more. Celebrant Nicola even included members of family who could not be there in her words, and made even those over livestream feel welcome and involved the times of covid. Admin staff member Debbie made the somewhat mundane task of payment and administration easy and light, and is always a welcoming and understanding face to the company. Thank you Jason Morrison’s for everything you did and continue to do.”

  • “Jason and wonderful caring funeral team. We can't thank you all enough for the wonderful funeral service that you organised for our beloved Robin. From the first phone call at 2am on the 24th September, there was a caring voice on the phone. Our wishes were all put into place, a bigger venue organised, and the day of the funeral went off without a hitch.

    Much love to you all. Gay, Chris, Kirsten and Peter Ambler“.

  • “Jason Morrison Funeral Services provided wonderful professional care on the recent passing of my Mother. One of my Mothers requests before she died was that Nicola take her service. Nicola lived up to Mums expectations. She did a marvelous job telling Mums life story. Showing sincerity, humour and compassion. Unfortunately we have used Jason Morrison on three other occasions and they have always delivered friendly, helpful, caring service. They seem to take the stress out of these difficult situations. Also like to thank Debbie for all her help and patience sorting out the memorial plaque and fulfilling Mums wishes. Thank you to all the friendly team.

    The Hudson Family“.

  • “I have personally attended two funerals that Jason Morrison Funeral services have facilitated. I found Nicola to be so caring and loving and had so much empathy for everyone at the service. I came away feeling like Nicola actually knew and understood all about the deceased by how she portrayed the eulogy. Both Jason and Nicola engaged and connected sincerely, their professionalism is outstanding and I highly recommend them to anyone requiring guidance to prepare for a celebration of life and funeral service.”