Customer Feedback

What people say about us

We receive a great deal of feedback about the funerals which we conduct. Many people tell us immediately how it went, and some may wait a week or two then ring. Sometimes however, people feel strongly enough to put pen to paper - or computer - and write to us. We love to get feedback, when we hear that the funeral time 'made things easier' for families who we know are going through a time of grief, it makes all our long hours behind the scenes worth every second.

We can't publish words of thanks from phone calls, or in person, but we have shared some kinds words below.

What people are saying

  • “We just wanted a small, informal gathering close to Warkworth to say farewell to our elderly uncle. Jason Morrison Funerals provided the perfect place and the perfect atmosphere for us to do this. They are right in Warkworth and Jason and Nicola handled everything for us so that the whole process was very easy and smooth and very painless. The service was exactly what we wanted and I think our uncle would have been very happy with the farewell we gave him. Thank you Jason & team.”

  • “My poppa’s funeral was perfect, the attention and time taken by staff to really get to know the family and cater to their every need was all we could have asked for and more. Celebrant Nicola even included members of family who could not be there in her words, and made even those over livestream feel welcome and involved the times of covid. Admin staff member Debbie made the somewhat mundane task of payment and administration easy and light, and is always a welcoming and understanding face to the company. Thank you Jason Morrison’s for everything you did and continue to do.”

  • “Jason and wonderful caring funeral team. We can't thank you all enough for the wonderful funeral service that you organised for our beloved Robin. From the first phone call at 2am on the 24th September, there was a caring voice on the phone. Our wishes were all put into place, a bigger venue organised, and the day of the funeral went off without a hitch.

    Much love to you all. Gay, Chris, Kirsten and Peter Ambler“.

  • “Jason Morrison Funeral Services provided wonderful professional care on the recent passing of my Mother. One of my Mothers requests before she died was that Nicola take her service. Nicola lived up to Mums expectations. She did a marvelous job telling Mums life story. Showing sincerity, humour and compassion. Unfortunately we have used Jason Morrison on three other occasions and they have always delivered friendly, helpful, caring service. They seem to take the stress out of these difficult situations. Also like to thank Debbie for all her help and patience sorting out the memorial plaque and fulfilling Mums wishes. Thank you to all the friendly team.

    The Hudson Family“.

  • “I have personally attended two funerals that Jason Morrison Funeral services have facilitated. I found Nicola to be so caring and loving and had so much empathy for everyone at the service. I came away feeling like Nicola actually knew and understood all about the deceased by how she portrayed the eulogy. Both Jason and Nicola engaged and connected sincerely, their professionalism is outstanding and I highly recommend them to anyone requiring guidance to prepare for a celebration of life and funeral service.”